Resources

Comparisons, industry pages and install guides for Botsmith.

Comparisons

How Botsmith compares with other website chatbots. Prices and features of other products are checked on the date shown on each page.

Botsmith vs ChatbaseBotsmith vs Chatbase side by side: plan prices, message allowances, branding removal and features, checked October 2026, and which suits a small business.
Botsmith vs SiteGPTBotsmith vs SiteGPT compared: monthly and yearly prices, free trials, message and page limits, team logins and integrations, checked 20 October 2026.
Botsmith vs CustomGPT.aiBotsmith vs CustomGPT.ai: plan prices, query limits, agents, team seats and free trial terms, checked October 2026, and which fits a small business site.
Botsmith vs BotsonicBotsmith vs Botsonic by Writesonic: message allowances, bots, team seats, channels and add-on costs at the same list prices, checked October 2026.
Botsmith vs ChatlingBotsmith vs Chatling compared: plan prices, AI credits versus messages, badge removal, channels and seats, checked October 2026, for small business owners.
Botsmith vs WonderchatBotsmith vs Wonderchat: plan prices, resolutions versus messages, seats, integrations and page limits, checked September 2026, and which fits a small business.
Botsmith vs DocsBot AIBotsmith vs DocsBot AI compared: plan prices, AI credits versus messages, bots, branding and team seats, checked October 2026, and who each one suits.
Botsmith vs SiteSpeakAIBotsmith vs SiteSpeakAI: monthly and yearly plan prices, message credits, trials, branding and integrations, checked October 2026, with who each one suits.
Botsmith vs Tidio and its Lyro AI agentBotsmith vs Tidio and Lyro compared: how each counts AI usage, trials, channels, staff inbox and automation, checked October 2026, and which fits your business.
Botsmith vs Intercom FinBotsmith vs Intercom Fin: flat monthly plans against $0.99 per outcome, trials, channels and help desk needs, checked September 2026, for small business owners.
Botsmith vs CrispBotsmith vs Crisp compared: flat per-workspace plans, seats, AI credits versus messages and what each one does, checked September 2026, and who each suits.
Botsmith vs Zendesk AI agentsBotsmith vs Zendesk AI agents: per-agent seat plans against a flat monthly bot, automated resolutions, trials and features, checked September 2026.
Botsmith vs Freshdesk Freddy AIBotsmith vs Freshdesk Freddy AI Agent: per-agent help desk plans and AI sessions against one flat monthly bot, checked September 2026, and who each suits.
Botsmith vs HubSpot's chatbotBotsmith vs HubSpot's free chatbot builder and its Customer Agent: per-seat Service Hub plans, per-resolution AI, CRM ties, checked September 2026.
Botsmith vs LiveChat and ChatBot.comBotsmith vs LiveChat, now sold to new trials as Text plans, and ChatBot.com: per-user seats and AI resolutions against one flat monthly bot, checked October 2026.
Botsmith vs GorgiasBotsmith vs Gorgias: ticket-based help desk plans and per-interaction AI agent charges against one flat monthly bot, checked October 2026, and who each suits.

By industry

What a website support bot does for a particular kind of business, with a live demo you can talk to.

An AI front-desk assistant for dental clinicsHow a website chatbot answers patient questions about hours, fees, health funds and bookings from your own site, with a live demo for a sample dental clinic.
An AI assistant for real estate agenciesHow a website chatbot answers buyer, seller, landlord and tenant questions from your agency's own content, with a live demo for a sample real estate agency.
An AI assistant for small law firmsHow a website chatbot answers law firm fee, intake and practice-area questions from your own pages while refusing legal advice, with a live sample-firm demo.
An AI assistant for accounting practicesHow a website chatbot answers tax return fees, hours and what-to-bring questions from your own pages without giving tax advice, with a live sample-practice demo.
An AI assistant for migration agenciesHow a website chatbot answers migration agency fee, language and process questions in any language while refusing visa advice, with a live sample-agency demo.
An AI assistant for tutoring centres and collegesHow a website chatbot answers tutoring fees, subjects, class times and enrolment questions from your own pages without promising results, with a live demo centre.
An AI assistant for physiotherapy clinicsHow a website chatbot answers physio fees, referrals, health fund claims and first-visit questions from your own pages without diagnosing, with a live demo clinic.
An AI assistant for veterinary clinicsHow a website chatbot answers vet fees, vaccination, desexing and after-hours questions from your own pages without diagnosing, with a live demo clinic.
An AI assistant for gyms and fitness studiosHow a website chatbot answers gym membership prices, contracts, trials, class times and cancellation questions from your own pages, with a live demo gym.
An AI assistant for small hotels and guesthousesHow a website chatbot answers check-in, breakfast, parking, pet and cancellation questions from your own pages without promising rooms, with a live demo guesthouse.

Install guides

Step-by-step instructions for adding the chat widget to your website platform.

Add an AI support chatbot to WordPressStep by step: add the Botsmith AI chatbot to any WordPress site with the free WPCode plugin, check that it works, and fix the usual problems. No coding.
Add an AI support chatbot to WixStep by step: add the Botsmith AI chatbot to a Wix site through Settings and Custom Code, check it on your live domain, and fix the usual problems.
Add an AI support chatbot to Google SitesGoogle Sites has no site-wide code box, so use your Botsmith chat link: embed the chat on a page, add a button, or put it in your menu. Steps from Google's help.

Guides

Practical notes on running AI customer support well.

Chatbase alternatives, sorted by how they chargeTwelve Chatbase alternatives compared by what they meter (messages, credits, outcomes or seats), with entry prices from each vendor checked October 2026.
What a website support bot should answer, and what it should refuseThe eight kinds of question customers type into a small business website chat, what a support bot should refuse, and a one-hour test to run before going live.
How to write instructions for your AI support botWhat belongs in a support bot's instructions and what belongs in your website instead, five rules worth writing, how to word them, and a worked example.
AI chatbot privacy for small businessesWhat a website chatbot collects, six privacy questions to ask any vendor, and the set-up choices that keep a small business chatbot from collecting too much.
How to handle after-hours enquiries without working every eveningWhat customers who contact you after hours actually need, four ways a small business can handle them, and a ten-minute morning routine so no lead is missed.
Chatbot or contact form: which does your website need?What a contact form does well, what a website chatbot does well, when a small business needs only one, and how to run both without leaving visitors at a dead end.
What to put in a chatbot knowledge baseWhich facts a support bot needs, why to split them into one entry per topic, how to write them in your customers' words, and what to leave out entirely.
How to tell if your website support bot is workingFour things to check instead of the message count, a ten-minute weekly routine, and which signs mean your support bot needs new knowledge or new rules.
How a small business can answer customers in several languagesWhere language gets in the way, four ways a small business can answer customers in their own language, how to keep one set of facts, and a one-hour test.