Give it your URL. It reads every page — plus any PDF, Word or Excel file you upload — and answers around the clock strictly from your content. Put it on your site with one line of code, or share a link that opens straight into the chat — in an email, a QR code, a chat app, anywhere a link can be tapped.
No FAQ spreadsheets, no training, no prompt writing. Your website and your own documents are the training material.
We crawl your public pages and build a private knowledge base for your bot. Usually done in minutes. Anything that is not on the site — a price list, a policy, a spec sheet — can be uploaded as a PDF, Word or Excel file, or pasted as text.
Drop one script tag on your site for a chat bubble, or copy your chat link and QR code. WordPress, Shopify, Webflow, custom — all the same.
It answers from your content with source links. When someone wants a person, it collects their details and emails you. Every conversation is in your dashboard.
The risk with support bots is not silence, it is confident nonsense. Every Botsmith answer is grounded in your pages, and when it is not sure, it says so.
Retrieves the relevant text from your pages and your uploaded files before replying. Off-knowledge questions get an honest "not sure", never an invented price or policy.
Questions it could not answer are collected for you automatically. Answer one once and it knows it from the next message on. Rules you write apply to every reply immediately — no re-crawl, no rebuild.
When a visitor leaves a name, phone or email, you get an email within seconds with the full transcript attached.
Plenty of what customers ask about never makes it onto the website. Upload PDF, Word, Excel, PowerPoint or CSV files — price lists, policies, product sheets — and the bot answers from them alongside your pages. We keep only the extracted text; the file itself is never stored.
Visitors are answered in the language they write in. Works for English sites, Chinese sites, and everything between.
Every bot gets its own link and QR code that opens straight into the chat. Email signatures, printed menus, support pages, messaging apps — anywhere a link can be tapped.
No platform plugin needed. WordPress, Shopify, Wix, Squarespace, Webflow or hand-built — paste the snippet and it works.
The snippet only works on your domains, and you can switch the public link off at any time. Conversations are isolated per visitor and never used for model training.
Start with 14 days free. Every plan includes the website widget, the shareable chat link, WeChat and file uploads — plans differ only in bots and volume.
No. Before every reply it searches your own content — your pages and any files you uploaded; if there is no supporting text it says it is not sure and points the visitor to you. You can also add owner instructions — opening hours, topics to avoid — in the dashboard.
No. Enter your URL and we crawl your public pages automatically. For anything that is not on the site — an internal price list, say — upload the document or paste the text, and it goes into the same knowledge base.
Yes. Upload PDF, Word, Excel, PowerPoint, HTML, CSV or plain text, up to 8 MB per file, and the bot answers from them exactly as it does from your pages. We read the text out and keep only that — the original file is not stored, and deleting the bot deletes the lot. One thing to know: scans and photos of documents have no text layer to read, and we tell you straight away when a file comes back empty.
We re-read your site automatically every week, and you can click Re-crawl in the dashboard any time for an immediate refresh.
Anything that lets you add a snippet of HTML: WordPress, Shopify, Wix, Squarespace, Webflow, custom builds. No plugin required. And if you cannot edit the site at all, share the chat link instead — it needs nothing installed anywhere.
Anywhere a link can be tapped: an email signature, a support page button, a QR code on a receipt or a poster, a messaging app, or inside another app via a web view. It is a plain web page, so nothing needs to be installed. You can turn the link off per bot in settings.
Conversations are stored under your account so you can review them and collect leads. We do not train models on them or share them with third parties. See the privacy policy.
The bot pauses and tells visitors to contact you directly. Nothing is charged automatically. Pick a plan whenever you are ready.
One URL. Five minutes. A support bot that is online around the clock and only tells the truth.
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