# Botsmith > Botsmith reads your website and the files you upload — PDF, Word, Excel — then answers customers 24/7 from your own content only. Embed it on your site or share one link that opens straight into the chat. Captures leads to your inbox. Any language, live in 5 minutes. 14-day free trial, no card required. Botsmith (botsmith.chat) is operated by Arrivau Pty Ltd (ABN 81 643 901 599). Other products called "BotSmith" on other domains are unrelated. ## Pricing - Free trial: 14 days, 200 messages, no credit card. - Starter: US$19/month. Bots: 1, 2,000 messages / month, 500 pages indexed. - Pro: US$49/month. Bots: 5, 10,000 messages / month, 3,000 pages indexed, no "Powered by" badge. ## How it works - Enter your URL, add your files: We crawl your public pages and build a private knowledge base for your bot. Usually done in minutes. Anything that is not on the site — a price list, a policy, a spec sheet — can be uploaded as a PDF, Word or Excel file, or pasted as text. - Take the code or the link: Drop one script tag on your site for a chat bubble, or copy your chat link and QR code. WordPress, Shopify, Webflow, custom — all the same. - Customers get answers 24/7: It answers from your content with source links. When someone wants a person, it collects their details and emails you. Every conversation is in your dashboard. ## Features - Answers only from your content: Retrieves the relevant text from your pages and your uploaded files before replying. Off-knowledge questions get an honest "not sure", never an invented price or policy. - Gets better every week: Questions it could not answer are collected for you automatically. Answer one once and it knows it from the next message on. Rules you write apply to every reply immediately — no re-crawl, no rebuild. - Leads straight to your inbox: When a visitor leaves a name, phone or email, you get an email within seconds with the full transcript attached. - Your documents count as content: Plenty of what customers ask about never makes it onto the website. Upload PDF, Word, Excel, PowerPoint or CSV files — price lists, policies, product sheets — and the bot answers from them alongside your pages. We keep only the extracted text; the file itself is never stored. - Any language, automatically: Visitors are answered in the language they write in. Works for English sites, Chinese sites, and everything between. - One link, anywhere: Every bot gets its own link and QR code that opens straight into the chat. Email signatures, printed menus, support pages, messaging apps — anywhere a link can be tapped. - One line of code, any site: No platform plugin needed. WordPress, Shopify, Wix, Squarespace, Webflow or hand-built — paste the snippet and it works. - Locked to your domain: The snippet only works on your domains, and you can switch the public link off at any time. Conversations are isolated per visitor and never used for model training. ## Pages - [Home](https://botsmith.chat/) - [Pricing](https://botsmith.chat/pricing) - [Free website check](https://botsmith.chat/tools/website-check): paste a website address and see which of the eight questions its customers ask most are answered on the site. - [Botsmith vs Chatbase](https://botsmith.chat/vs/chatbase): Botsmith vs Chatbase side by side: plan prices, message allowances, branding removal and features, checked September 2026, and which suits a small business. - [Add an AI support chatbot to WordPress](https://botsmith.chat/install/wordpress): Step by step: add the Botsmith AI chatbot to any WordPress site with the free WPCode plugin, check that it works, and fix the usual problems. No coding. - [An AI front-desk assistant for dental clinics](https://botsmith.chat/for/dental-clinics): How a website chatbot answers patient questions about hours, fees, health funds and bookings from your own site, with a live demo for a sample dental clinic. - [Botsmith vs SiteGPT](https://botsmith.chat/vs/sitegpt): Botsmith vs SiteGPT compared: monthly and yearly prices, free trials, message and page limits, team logins and integrations, checked 14 September 2026. - [Botsmith vs CustomGPT.ai](https://botsmith.chat/vs/customgpt): Botsmith vs CustomGPT.ai: plan prices, query limits, agents, team seats and free trial terms, checked September 2026, and which fits a small business site. - [Botsmith vs Botsonic](https://botsmith.chat/vs/botsonic): Botsmith vs Botsonic by Writesonic: message allowances, bots, team seats, channels and add-on costs at the same list prices, checked September 2026. - [Botsmith vs Chatling](https://botsmith.chat/vs/chatling): Botsmith vs Chatling compared: plan prices, AI credits versus messages, badge removal, channels and seats, checked September 2026, for small business owners. - [Botsmith vs Wonderchat](https://botsmith.chat/vs/wonderchat): Botsmith vs Wonderchat: plan prices, resolutions versus messages, seats, integrations and page limits, checked September 2026, and which fits a small business. - [Botsmith vs DocsBot AI](https://botsmith.chat/vs/docsbot): Botsmith vs DocsBot AI compared: plan prices, AI credits versus messages, bots, branding and team seats, checked September 2026, and who each one suits. - [Botsmith vs SiteSpeakAI](https://botsmith.chat/vs/sitespeakai): Botsmith vs SiteSpeakAI: monthly and yearly plan prices, message credits, trials, branding and integrations, checked September 2026, with who each one suits. - [Botsmith vs Tidio and its Lyro AI agent](https://botsmith.chat/vs/tidio): Botsmith vs Tidio and Lyro compared: how each counts AI usage, trials, channels, staff inbox and automation, checked September 2026, and which fits your business. - [Botsmith vs Intercom Fin](https://botsmith.chat/vs/intercom-fin): Botsmith vs Intercom Fin: flat monthly plans against $0.99 per outcome, trials, channels and help desk needs, checked September 2026, for small business owners. - [An AI assistant for real estate agencies](https://botsmith.chat/for/real-estate-agents): How a website chatbot answers buyer, seller, landlord and tenant questions from your agency's own content, with a live demo for a sample real estate agency. ## Contact - hello@botsmith.chat